Benefits:
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
Administrative Assistant (Part-Time)
Company: Woofie’s of Annapolis
Location: Must live in Annapolis, Arnold, Edgewater, Severna Park, Pasadena, Gambrills, or nearby area
Company: Woofie’s of Annapolis
Location: Must live in Annapolis, Arnold, Edgewater, Severna Park, Pasadena, Gambrills, or nearby area
Woofie’s of Annapolis is looking for a Part-Time Scheduler & Administrative Assistant to support our growing pet care business. If you're an organized, tech-savvy multitasker who loves animals and interacting with people, this is a great opportunity to join a passionate, community-focused team.
About Us
At Woofie’s of Annapolis, we specialize in personalized, pet care including mobile grooming, pet sitting, and dog walking. Our mission is to treat every pet like family and provide the highest level of convenience, care, and reliability to our clients.
What You’ll Do
As our Part-Time Scheduler & Administrative Assistant, you’ll support the day-to-day operations of our business, focusing on client service, team scheduling, and internal coordination. Responsibilities include:
- Respond to client phone calls, emails, and inquiries in a timely and professional manner
- Schedule and reschedule appointments using pet care scheduling software
- Manage calendars and coordinate schedules for groomers and pet sitters
- Maintain organized client records and communication
- Assist with billing, pricing estimates, and service questions
- Post and monitor social media content and respond to comments
- Ensure all services are assigned and completed as scheduled
- Support team members with logistics, updates, and service instructions
- Assist with occasional pet care visits (optional, but preferred)
- Perform other administrative tasks as needed
Who You Are
We’re looking for someone who is:
- Organized, detail-oriented, and problem solver
- A strong communicator—comfortable proactively answering and making phone calls and reviewing and responding to emails and text messages
- Comfortable with managing logistics in a fast-paced environment with many moving parts
- Tech-savvy, with the ability to quickly learn and use scheduling and business platforms (e.g., Outlooks Excel, Word, scheduling and social media tools)
- A natural problem solver who can thrive in a fast-paced, dynamic environment
- Passionate about pets and enjoys working with people
Requirements
- 2 to 4 years of administrative or customer service experience (mobile scheduling experience is strongly preferred)
- 2+ years of data entry experience
- Ability to think critically and calm under pressure
- Excellent verbal and written communication skills
- High attention to detail and ability to manage multiple priorities
- Reliable and professional with a positive attitude
- Comfortable working remotely with occasional in-person tasks
- Available to work at least one weekend day per week and potential evenings
- Own a smartphone and computer with internet access
- Reliable transportation (occasional local travel may be required)
- Must live in Annapolis, Arnold, Edgewater, Severna Park, Pasadena, Gambrills, or nearby area
Preferred
- College experience/degree
- Experience with managing logistics and schedules for mobile services providers
- Background in pet care services (dog walking, pet sitting, grooming, vet assistant, etc.)
- Demonstrated experience with scheduling software, CRM tools, and office-based applications (Word, Excel, PowerPoint, Outlook, etc.)
- Willingness to assist with dog walking or pet sitting in urgent cases
Why Join Woofie’s?
- Be part of a mission-driven, pet-loving team
- Flexible work arrangement
- Make a positive impact in your local community
Compensation: $18.50 - $20.00 per hour
About Woofie’s® of Annapolis
Your Annapolis Pet Care Specialists
Dive into a world where your furry, feathered, or scaled companions receive nothing but the best with Woofie’s® of Annapolis. As a mobile pet care provider, we're setting tails wagging with our unique combination of services, including mobile grooming, pet sitting, and dog walking, all designed to meet the diverse needs of every pet owner.
We understand that your pets are more than just animals; they're cherished members of your family. That's why we go above and beyond to ensure they receive the highest quality, nose-to-tail care as personalized as their paw prints. From leisurely strolls that keep tails wagging to cozy overnight stays that feel like home, we're here to ensure your beloved pets are always barking up the right tree.
Our approach is simple yet profound: to provide warm, caring, and approachable services that create a sense of comfort and trust among our furry clients and their owners. We wear our hearts on our sleeves—or should we say leashes?—and bring passion to every lick, purr, and wag we encounter.
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